(203) 300-6022
FAQ
What types of cleaning services do you offer?
Jane's Pro Cleaning provides comprehensive cleaning services, including house cleaning, office cleaning, and commercial cleaning. Our services range from regular maintenance and deep cleaning to specialized tasks like carpet cleaning and sanitization. We tailor our services to meet the unique needs of each client, ensuring a clean and healthy environment.
How do I schedule a cleaning appointment?
To schedule a cleaning appointment with Jane’s Pro Cleaning, simply contact us via phone, email, or our online booking system. We offer flexible scheduling options to accommodate your needs, including after-hours and weekend appointments. Our team will work with you to find a convenient time and ensure your cleaning requirements are met.
Are your cleaning products safe for children and pets?
Yes, we prioritize safety and use cleaning products that are effective yet safe for children and pets. Our team employs high-quality, non-toxic cleaning solutions that minimize harmful chemicals while maintaining excellent cleaning performance. If you have specific concerns or preferences, please let us know so we can accommodate them in our cleaning process.
How much does your cleaning service cost?
The cost of our cleaning services varies based on factors such as the size of the area, type of cleaning required, and frequency of service. We offer competitive pricing and provide detailed quotes based on your specific needs. Contact us for a free estimate, and we’ll ensure transparency and affordability in our pricing.
What happens if I’m not satisfied with the cleaning?
Customer satisfaction is our top priority. If you’re not satisfied with our cleaning services, please let us know within 24 hours of the service. We will promptly address any issues and arrange for a follow-up visit if necessary. Our goal is to ensure you are completely satisfied with the results of our work.
Do I need to be present during the cleaning?
No, you do not need to be present during the cleaning. Many of our clients prefer to provide us with access instructions and go about their day. However, if you have specific instructions or would like to be available to discuss the cleaning, you are welcome to be present during our visit.
How do you ensure the safety of my property?
Jane’s Pro Cleaning is committed to protecting your property. Our team is trained to handle your belongings with care, and we use high-quality equipment and products to avoid any damage. Additionally, we are fully insured to cover any unforeseen incidents, ensuring peace of mind for you and the safety of your property.
Are your cleaners insured and background-checked?
Yes, all our cleaners are fully insured and undergo thorough background checks before joining our team. We prioritize hiring trustworthy, reliable professionals who adhere to our high standards of service. Our rigorous vetting process ensures that you receive top-quality, secure cleaning services for your home or business.
Our company's top priority is customer safety
At Jane's Pro Cleaning, our top priority is customer safety. We adhere to rigorous cleaning standards and use safe, high-quality products to ensure a clean and healthy environment for you and your loved ones.
- Rigorous Cleaning Standards
- Safe, Quality Products
- Healthy Environment Focus
- Customer Safety First
